If you are in an emergency, in danger or you or someone close to you requires immediate help: call triple zero (000) for emergency services.

  • Mind Australia Carer Helpline: call 1300 554 660
  • Lifeline – Lifeline continues to support Australians via telephone, text and webchat services. Call 13 11 14 24 hours/7 days and text 0477 131 114 from 6pm to midnight AEDT, 7 nights a week or Chat online from 7pm to midnight, 7 nights a week.
  • SuicideLine – call 1300 651 251 for free and anonymous support, 24 hours a day, seven days a week across Victoria.
  • Suicide Call Back Service – call 1300 659 467 for this free national service for people having suicidal thoughts, family or friends affected by suicide and healthcare professionals treating suicidal people.
  • SANE – call 1800 18 7263 for information about mental illness, treatments and support for you and your carer.
  • Kids Helpline - If you are feeling stressed, worried or anxious about COVID-19, Kids Helpline is available to answer your call, email or webchat. Call 1800 55 1800
  • eHeadspace - provides free online support and counselling to young people 12 - 25 and their families and friends. If you’re based in Australia and going through a tough time, eheadspace can help. You can also call Headspace on 1800 650 890.
  • Orygen - provides specialist mental health services for young people aged 15 to 25 who reside in the western and north-western regions of metropolitan Melbourne.
  • Blue Knot - call 1300 657 380 Mon-Sun between 9-5 AEDT or call 1800 421 468 to reach their National Counselling and Referral Service supporting the Disability Royal Commission.
  • 1800RESPECT - will operate as per usual. They are open 24 hours to support people impacted by sexual assault, domestic or family violence and abuse.
  • WIRE Women's Support Line on 1300 134 130
  • Mensline – call 1300 78 99 78 for telephone support, information and referrals for men dealing with relationship issues, or visit their website.
  • Rainbow Door - provides free support for LGBTIQA+ (Lesbian, Gay, Bisexual, Transgender and Gender Diverse, Intersex, Queer, Asexual, BrotherBoys, SisterGirls) people and their family and friends. Contact them 10am – 6pm, 7 days a week by calling 1800 729 367, texting 0480 017 246, or emailing [email protected]